Photo courtesy of Fashionista
Over the years, Coach went from every teen’s favorite brand to a forgotten brand. It’s stores, clothes, and brand seemed extremely outdated and sales were declining. Coach has put forth efforts to revamp their brand and transform into a luxury lifestyle brand. To kick off the transformation, Coach has a new CEO (Victor Luis) and creative director (Stuart Vevers) in place. To give their brand a new vibe and a new makeover, Coach launched a holiday campaign staring two of the hottest models, Karlie Kloss and Liu Wen. They also ditched all of their old designs and opted for a look that’s high scale, minimal, chic, and luxurious. To continue the brands transformation, Coach has reopened up a new flagship store.
The New York flagship store received a huge makeover and was labeled its “next generation store.” Luis’ vision for the brand is to expand Coach into a luxury brand positioned to compete with Tory Burch and Michael Kors. The New York flagship store on Fifth Avenue reopened on Friday, November 22nd.
The new flagship store looks completely different. The interior design of the flagship store is absolutely beautiful. There was a clean monochromatic color scheme throughout the whole store. The flagship store looked chic with the use of grey, cream, and black. The only dashes of color were from the garments on display. The layout and color scheme makes it comfortable for everyone, men and women, to shop.
The store is also broken up into different rooms, which will hold different items. One room has the brand’s full women’s ready-to-wear garments. Another room has men’s clothing and accessories, which also have an entrance on 16th street. This is perfect because men don’t really want to shop in a handbag store. Isolating the men’s department and giving it their own entrance will bring more male consumers in. There is also a shoe salon dedicated to the brand’s expanding footwear collection.
Photo courtesy of Coquette
In the NY flagship store, the front section is dedicated to the Borough collection. This collection is to die for; I love the range of colors and the tote/bag style. The prices of the Borough collection range from $378 to $1,198 (for the leopard version, my fav). I love that Coach tries to keep their bags affordable. The most expensive Coach bag is the Legacy Tote, which goes for $10,000. In widen the variety Luis also stated that Coach will debut more bags within the $2,000 to $5,000 range. Which is a great idea because it will target a variety of consumers.
The design of the new Coach New York flagship store was great, because it brought a luxury feel to the store. Not only is the new design chic, but also has updated technology. By the entrance of the store there is a 12-foot LED screen, which displays the holiday campaign. Also, near the men’s section of the store there is a hidden cash wrap. However, the sales associates are equipped with iPads to make transactions. I think this is a huge plus because of the location and the amount of customers they could potentially have. It’ll speed the checkout process up, which is always a plus.
Here are photos of the inside of the new store:
Photo courtesy of Fashionista
Photo courtesy of Fashionista
Photo courtesy of Fashionista
Photo courtesy of Fashionista
The revamp of the NYC flagship store feels upscale yet comfortable. Coach is doing a great job turning the brand into what it’s truly meant to be. If you’re in NYC take a visit to the store. To share your experience at the Coach NY flagship store, comment below or tweet me (@FPR_Royalty). By the way, enjoy your Cyber Monday!
Best, Jair xx